FAQ

Welcome to the Acts 29 Collective FAQ page! Here, we have compiled a list of frequently asked questions to help you find quick answers. If you have a question that isn’t covered here, please don’t hesitate to contact us.

  1. What is Acts 29  : Collective?

Acts29 Collective is a faith-based brand offering unique designs inspired by scripture. Read more about us here About Us.

  1. How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can also track your order by visiting our Order Tracking  page and entering your order number and email address.

  1. What is your return and exchange policy?

Read about our return policy here:  Return Policy.

  1. How can I contact customer service?

You can reach our customer service team via:

We strive to respond to most messages within 24 hours.

  1. Do you offer gift options?

Many of our products do have a gift option, but it is product specific. Please check the product description for gift options.

  1. Can I personalize my order?

Yes, many of our products can be personalized with names, dates, or special messages. Please check the product description for customization options.

  1. How can I stay updated on new products and promotions?

Stay connected by following us on social media:

You can also sign up for our newsletter to receive updates on new collectives, special promotions, and exclusive offers. Sign up here

  1. Do you have a physical store?

Currently, we operate exclusively online.

  1. Do you support any charitable causes?

Yes. Acts 29 Collective believes that we are stewards of all the Lord has given us. A portion of our proceeds supports various Christian ministries and charitable organizations. We do not advertise or promote our products based on this information. Simply, we believe that as good stewards it is between us and the Lord. It is our conviction not to promote our company based on this information; therefore, we choose to keep it private.

  1. What if I have a problem with my order?

If you encounter any issues with your order, please contact our customer service team immediately. We are here to help and will resolve any problems promptly.

Thank You for Your Support:

We deeply appreciate your support of our small family business. Your trust in Acts 29 Collective allows us to continue creating meaningful, faith-inspired collectives that bring joy and inspiration.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We are here to help and look forward to serving you.

Cheering You Down the Narrow Way,

Acts 29 Collective